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| 1. | How do I know you provide quality work? |
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| | We employ full-time quality control supervisors who aim to ensure the first quality of our workmanship to you first time every time (click here to view our Quality Control Procedure). |
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| 2. | Do you have a Money Back Guarantee? |
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| | Yes, we offer a full Money Back guarantee if you are not satisfied. |
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| 3. | How much do you charge per design? |
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| | Please Click here for viewing our prices. |
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| 4. | What is your turnaround time? |
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| | Click here to see our turnaround time. |
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| 5. | How do I request a quote? |
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| | Firstly, you must register. Then you can request a quote from your account. |
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| 6. | How do I place an order? |
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| | After registering, use your account to convert a quote to an order or order directly. |
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| 7. | Do you have examples of your work? |
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| 8. | What formats do you accept? |
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| 9. | What formats do you deliver? |
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| 10. | How will I receive my digitized/vector art files? |
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| | We will email you the design when it has been completed. You also have an option to download your designs online if required. |
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| 11. | What types of payment do you accept? |
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| | We accept payment by Visa/Mastercard and Paypal. Full Payment details will be shown on your invoice/statement. |
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| 12. | How can I contact you directly? |
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| | You can email us at friend@FriendzDigitizing.com |
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